FAQ
Delivery Information
What are yippr's delivery options?
We offer convenient same-day and next-day delivery services to customers in the Auckland region. Customers can choose either a same-day delivery window or a specific time slot that works best for them.
Is there a minimum order requirement for delivery?
No, there is no minimum order requirement to qualify for yippr’s delivery service. We are happy to deliver any size order to your doorstep.
How much does delivery cost?
Delivery cost for all orders is $20. For orders over $150, there is a no delivery charge.
Can I track my delivery order?
Absolutely. We provide real-time tracking information so you can monitor the status of your order. You’ll receive updates when your order is dispatched, en route, and successfully delivered.
Do you deliver on weekends?
Yes, we offer weekend delivery services as well. Customers can select Saturday or Sunday delivery when placing their order.
Payments Questions
What payment methods does yippr accept?
We accept a variety of payment options, including credit/debit cards (Visa, Mastercard, American Express) and online bank transfer.
Is it safe to provide my credit card information?
Yes, your payment information is completely secure with yippr. We use advanced encryption and PCI-compliant processes to protect all customer data. Your financial details are never stored on our servers.
When will my payment be processed?
Your payment will be processed immediately upon completing your order. You’ll receive a confirmation email with the payment details.
For Bank Transfers, please allow the minimum required transfer window for the windows to be credited to our bank account.
Halal Information
How can I be sure your meat is 100% halal-certified?
At yippr, we are committed to complete transparency regarding our halal certification process. All of our meat suppliers are certified halal by Ayesha Halal Certification Ltd, highly respected Islamic authority.
What standards do you follow to ensure halal compliance?
Our halal meat sourcing adheres to the strictest Islamic guidelines. This includes humane animal treatment, ritual slaughter by certified halal butchers, and the absence of any non-halal ingredients or cross-contamination. We go above and beyond standard industry practices to uphold the sanctity of the halal process.
How do I know the meat hasn't been tampered with?
yippr employs robust traceability and quality control measures to maintain the integrity of our halal meat supply chain. Each product is individually labeled, tracked, and sealed to prevent any tampering or substitution. You can trust that what you receive is exactly what we’ve certified as 100% authentic halal.
What is the significance of hand-slaughtered meat?
At yippr, we believe hand-slaughtering is an essential component of the halal process. Our chickens are humanely slaughtered by skilled, certified halal butchers using traditional methods, rather than industrial machinery. This meticulous, hands-on approach ensures the animal’s suffering is minimized, the meat is drained of blood, and the food retains maximum spiritual purity. Many Muslims consider hand-slaughtered meat to be the most authentic and Islamically-compliant option. We are proud to source all our poultry from approved suppliers that uphold these sacred halal traditions.
